Here at Tritech Solution we try to make it as easy and uncomplicated as possible for you to utilize our services.  We do have some basic Terms & Conditions that are part of doing business in today's marketplace.

	Pricing is subject to change without notice. Prices for product already on order will not be affected by such changes.
	All product sold or exchanged by Tritech Solution remains the property of Tritech Solution until full payment for said product is received, including cores and/or charges for unreturned cores.
	Product returned under warranty that is "No Problem Found" may be charged a minimum of $25.00, to a maximum of 50% of the set repair price, for testing.
	Product repairs or evaluations left at Tritech Solution, without an agreement between customer and Tritech Solution, for more than 30 days will incur a storage fee of $30.00 per month.
	Product that is left at Tritech Solution, without an agreement between customer and Tritech Solution, for over 12 months will be sold to settle any incurred storage fees.

Payment

	Product will be shipped C.O.D. unless Net terms have been established.
	Visa, MasterCard, Discover or American Express can be used in lieu of C.O.D. or Net Terms.

Shipping

Tritech Solution offers a wide variety of shipping choices.  You can decide which carrier you would like Tritech Solution to use and we can ship on your account number, a third party account number for Blind Drop Shipments, or Tritech Solution can pre-pay for shipping and add it to your bill.  Shipping costs, customs, duties, taxes, insurance, packaging, and other related expenses, are the responsibility of the customer.  Tritech Solution will pay UPS Ground shipping back to customer for valid Warranty Repairs.
Here are a few of the most commonly used carriers with our order cut off times for Same Day shipping.
Federal Express:

Purchase orders received by 3:30 p.m. PST will ship same day baring extenuating circumstances.

UPS:

Purchase orders received by 3:00 p.m. PST will ship same day baring extenuating circumstances.

Motor Freight:

Most trucking companies require a 4-hour notice window for shipments.  Purchase orders received by 12:00 p.m. PST may ship same day.

Pricing

Repairs:

	Prices are based on Tritech Solution receiving the product in an "as failed" condition.
	Product received in other than "as failed" condition may incur additional charges.
	Prices may not include consumables, cosmetics (covers, etc.), missing parts or non-repairable parts (CRTs, motors, etc.).
	48-Hour Expedite Service is available, upon request, for a nominal fee

Sales:

A restocking fee of 30%, or $35.00, whichever is greater will be charged for returned product, other than for valid warranty, providing it is returned in its original packaging and has not been used.

Advance Exchange:

	A restocking fee of 30%, or $50.00, whichever is greater will be charged for returned product, other than for valid warranty, providing it is returned in its original packaging and has not been used.
	All defective cores must be returned to Tritech Solution within 15 days from original shipment of Advance Exchange to avoid core charge.
	Defective cores that are received physically damaged or determined to be unrepairable will be returned to customer and core charge will be billed.
	Core charge is the difference between the manufacturers new list price, including any additional charges Tritech Solution pays in ordering part, and the Advance Exchange price charged to customer.

The above outlines our Terms and Conditions, for the complete and expanded text please click on the following: